When will you contact my next of kin?

We ask for two of your next-of-kin names and phone numbers. In 22+ years of operation working with thousands of models, we have never needed to use this… but one day we might, and it might be for you!

If we did need to contact your next of kin, we would not discuss the nature of the work, just the situation at hand. We will not lie about the work, but we’d do our best to avoid direct questions about it, and defer to you.

There are several situations we will contact your next of kin;

  • You ask us to;
  • You’re unconscious, had a serious accident, mental health crisis, or are in hospital;
  • We have not heard from you for 12 hours after you arrive in a Shoot City;
  • You threaten suicide.

You ask us to

If you ever ask us to contact your next of kin, we will do so right away.

You’re unconscious, had a serious accident, mental health crisis, or are in hospital

If you’re unconscious, have a serious accident, experience a mental health crisis, or are admitted to hospital for some other reason, we’ll contact your next of kin. You can read how we guide Shoot Producers to behave in this circumstance in our resource FAQ for Shoot Producers.

The Shoot Producer will probably accompany you to hospital, and give your next of kin updates as they learn more. The Shoot Producer will be guided by senior management in our company.

We have not heard from you for 12 hours after you arrive in a Shoot City

We ask that you make contact with us when you land in the Shoot City, typically by WhatsApp (but SMS, call or email is also fine) so we know you landed safely.

We know the flight number you were travelling on from the tickets we bought for you, and airport websites provide live updates on when flights land.

If we do not hear from you within 12 hours of landing, we become concerned for your welfare, and we will contact your next of kin to see if they have heard from you, and work with them to find you.

You tell us you are suicidal

If you threaten suicide to us, we will contact your next of kin immediately so they can support you (even if you ask us not to). More info on what we do if you share you’re feeling suicidal.